PRIVACY POLICY
INTRODUCTION
Your privacy is important to us. It is important for you to know
- What personal data we, Simbus Technologies, collect from you (and third parties),
- Why we collect it,
- How we use it and
- What rights you could be entitled to as a data subject or consumer.
How we will use your personal data
We may collect different kinds of personal data in several different ways and use it for a number of different purposes:
- To ensure access to our website and online services.
In general, you can visit Simbustech.com without telling us who you are. Our web servers may collect:
– IP addresses,
– operating system details,
– browsing details,
– device and connectivity details, and/or
– language settings.
This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. SIMBUS uses this information to measure the site usage, improve content and to ensure safety and security as well as enhance performance and user experience of the website. In few situations, you are required to register to access an authenticated area of the website: in these cases, we will also collect your username and password.
We may also obtain data from third parties including:
– Social networks, when you grant permission to us to access your data on one or more networks through our website.
– Service providers, who help us to determine a location based on your IP address in order to customize offerings and content to your location.
– Partners with whom we offer co-branded services or engage in joint marketing activities.
SIMBUS uses cookies (small text files placed on your device) and similar technologies to facilitate proper functioning of our websites and to help collect data. Please note that our websites may include links to websites of third parties whose privacy practices differ from those of SIMBUS; if you provide personal data to any of those websites, your data is governed by their privacy statements.
- To answer your queries, support and contact requests.
If you contact us with queries, requests for more information about products or other generic support inquiries, we may need to process personal data about you such as:
– personal and contact details, like full name, company and role, email and address,
– demographic data,
– qualifications and profession, and/or
– the content of your messages to us.
For information about managing your contact data, email subscriptions and promotional communications, please use the contact us form on Simbustech.com.
- Subscriptions to our promotional communications.
If you sign up to receive marketing communications from Simbus we may send these by email, post, telephone or any other means of communication. For information about managing your contact data, you may reach out to the contact details provided in the emails you receive, or you may use the contact us form on Simbustech.com.
- To administer events and initiatives.
Simbus frequently organizes events and initiatives, either free to join or by invitation only; in these cases, this privacy notice applies to both participants and speakers, together with any other supplementary information that is provided in relation with each event. To allow participants to join the events (including communications pre and post event), we are required to collect and process a limited amount of information, such as:
– full name,
– company, job title and business email address,
– telephone number,
– location
We may also obtain data from third parties including third party event organizers where the event is sponsored by Simbus. Organizers might provide the attendee list. In such cases, the privacy statement of those third parties to whom you provide your personal data will apply to you.
- To promote the SIMBUS brand, products, initiatives and values with marketing communications.
SIMBUS has a strong legitimate interest in promoting its brand, products, initiatives and values. In order to further such goals, we process personal data about our business contacts including existing and potential SIMBUS clients, third parties and intermediaries SIMBUS interacts with in the course of doing business. SIMBUS may collect details about you including name, contact details and other information such as your job title, employer, areas of business interest and other business details. We may process such data using software or platforms which allow us to manage our client relationships. We collect such data directly or indirectly from you, or from third parties, such as business partners, data brokers, social networks, marketing companies, and publicly available sources such as social media sites where lawful to do so. In such cases, we will also comply with any additional restrictions imposed by the region in which your data was collected as well as the source of the data. SIMBUS may also collect data from our email and calendar systems concerning interactions between SIMBUS associates and contacts or third parties.
- Your data is used by us in part for administering, managing and developing our business and services; such as identifying existing and potential client business needs, analysing and evaluating the strength of our interactions with certain business contacts, performing analytics including to produce metrics such as relationship maps for our business leadership and limited profiling for the purposes of helping us to develop and offer appropriate products and services to existing and potential clients. Analytics may be performed by us using algorithms which help us analyze and rank interactions with you depending on interaction frequency and duration. We may also send you marketing communications and surveys to carry out market research or provide information to you about us and our services which we have reason to believe would be of interest to you in your professional capacity.
- When reaching out to you, we may do so through different channels, such as email, phone calls, post or any other means of communication such as through social media sites such as LinkedIn. We will only send electronic marketing communications to business contacts in a business-to-business context, where we have your prior consent or where it is otherwise lawful to do so in the jurisdiction you are located in. You can opt-out from receiving such communications at any time using the contact us form on SIMBUSTECH.COM or by any other given method provided from time to time (for example: unsubscribe link included at the bottom of emails).
-
- From time to time, we may use your name, quotes, pictures or videos to promote and amplify SIMBUS’ brand and activities. In any such case, you will receive appropriate additional information about the usage of your personal data.
- To manage, administer and fulfill the obligations under contracts, and regulations
- Where SIMBUS is in a contractual relationship with you (other than an employment relationship), your employer or your company, or is taking steps to enter into such a contractual relationship, we may need to process your personal data, usually limited to name, business contact details and job title in order to enter into and/or fulfill the obligations arising from the same contract, such as providing you or your employer or company with the services you have requested or make use of the services that you or your employer or company are offering to us. We will also process such personal data for ancillary tasks related to our daily business activities, such as accounting, auditing, reporting and to comply with applicable regulations.
- If you do not provide certain information when requested, it may delay or prevent us from administering a service you have requested from us, or in replying to your queries and/or in letting you join our initiatives.
- We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose and applicable law. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
-
- Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
How we will keep your information safe
We have put in place appropriate technical, organizational and security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
How long we will keep your information
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
How to contact us
If you have a privacy concern, complaint or a question regarding this privacy statement, please contact us through the “Contact us” form on Simbustech.com or mail us at sales@simbustech.com indicating your concern in detail.
In some circumstances we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.